Privacy & Cookie Policy

About us

In this Privacy Policy, we use the term “Woodpecker Garden Buildings” (and “we”, “us” and “our”) to refer to Woodpecker Garden Buildings.

Woodpecker Garden Buildings is a trading name of CMP Carpentry Ltd, Company Number 10874395 VAT Number 313533240 Registered in England and Wales

At Woodpecker Garden Buildings we are committed to protecting your privacy and personal data that you provide to us, or any that we may collect from or about you. We completely understand that nobody wants to have their personal information misused or sold and how important it is for us to protect your personal information. We do not sell your personal information to anyone. This applies to all products, services, and instances where we collect your data; contacting us by telephone or using our website. By using our website, you are accepting the terms in this Privacy Policy which complies with the Data Protection Act 2018.

When someone visits www.woodpeckergardenbuildings.co.uk, https://www.facebook.com/WoodpeckerGardenBuildings or our Instagram page we use third-party services to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site and other analytical data. This information is anonymous. We do not allow third-party services to make any attempt to find out the identities of those visiting our website or social media sites.

Information you may give us

We collect some personal data from you, for example when you register on our website or buy products from us, when you use our website or enter competitions on social media sites. Also, when signing up to receive our newsletter, buy our goods, or contacting us. We may also receive your data from our suppliers who provide services to you on our behalf (for example when you provide feedback on our goods or services).

Examples of information we might be in receipt of include:

    Your name and contact details (email address, mailing address, phone number, and password)
    Additional profile information (date of birth, gender, location)
    Your payment information (credit/debit card number, security/CVV code, expiration date)
    Your communications and contact history with us (service call recordings, chat, and instant messages, or communications with our social media sites)
    Other information (product reviews, survey responses, participation in promotions, and other user-generated content)

Woodpecker Garden Buildings uses the personal information that we collect about you or that you provide to us for the following reasons:

    Track sales and inquiries
    Answer your questions or provide you with requested information
    To process your order including sending order confirmations and invoices, payments, and refunds
    To keep you up to date with the status of your order
    Book and dispatch your order
    Send you newsletters and information for marketing or advertising purposes
    To set up, maintain your account and allow access to the customer login area
    Responding to your correspondence and customer service queries
    To understand the interests of our site visitors and inquiries for market research and analysis by tracking activity (anonymously) to identify trends
    For management and auditing of our business operations including accounting
    To contact you for your opinions on our products and services

Cookie Policy

Woodpecker Garden Buildings may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website www.woodpeckergardenbuildings.co.uk, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customise the Site and improve your experience.

We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

Use of Cookies

A “cookie” is a string of information that assigns you a unique identifier that we store on your computer or mobile device. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.

The following types of cookies may be used when you visit the Site:

Advertising Cookies

Advertising cookies are placed on your computer by advertisers and ad servers to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.

Analytics Cookies

Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.

Our Cookies

Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won’t work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser but may affect the functionality of the Site.

Personalisation Cookies

Personalisation cookies are used to recognise repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.

Security Cookies

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorised parties.

Site Management Cookies

Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

Third-Party Cookies

Third-party cookies may be placed on your computer when you visit the Site by companies that run certain services we offer. These cookies allow third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.

Access

You have a right to request access to the personal data that we hold about you. This could include information relating to purchases you have made or orders which you have placed with us via our website or in-store. If you would like to request a copy of your personal data, please contact us.

Rectification

If any of the personal data that we hold about you is incorrect, you have a right to request that we correct this. To notify us of any corrections please contact.

Erasure/objection

You have a right to request us to erase any data that we hold about you, or to object to our use and processing of your data. If the only lawful basis on which we can process your personal data is that you have given your consent, we are obliged to comply with your request. In other circumstances, we may need to continue to hold and process your data (for example where needed for safety, security, or legal purposes, or to protect our legitimate interests). If this is the case, we will notify you of the reason. If you would like to exercise this right please contact us at:

Woodpecker Garden Buildings

Unit 3, Plasmarl Industrial Estate, Beaufort Road, Swansea, SA6 8JG

Tel: 01792 712192

customerservices@woodpeckergardenbuildings.co.uk